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Legal & Policies – Optimal Living PH

Last Updated: February 2026

Site-wide Health Disclosure: Optimal Living PH, operated by RedShack Digitals, shares practical health and wellness information for educational and lifestyle purposes only. We are not doctors and do not provide medical advice. Always consult a licensed healthcare professional for diagnosis, treatment, or medical guidance.

1. Privacy Policy

 

Who We Are

 

Information We Collect

  • Personal Data: Information you provide directly (such as your name, email address, mobile number, and shipping address) when placing an order or subscribing to updates.

  • Transaction Data: Order and delivery details are securely processed via our direct checkout forms (Google Forms). We do not store credit card information directly on our servers.

  • Analytics: Data collected through cookies, Google Analytics, and Facebook Pixel to understand site usage and improve user experience.

 

How We Use Your Data

  • To process, confirm, and deliver your orders efficiently.

  • To send delivery updates and tracking information via SMS or email.

  • To send newsletters and wellness tips (only if you have voluntarily subscribed).

  • To improve our website content and advertising relevance.

 

Data Sharing & Security

  • No Sale of Data: We do not sell your personal data to third parties.

  • Security: We utilize secure forms for data collection and automated spam detection services. Newsletter subscriber data is handled securely via trusted providers (e.g., MailerLite).

  • Your Rights: You have the right to unsubscribe from our communications at any time or request the deletion of your personal data from our records.

 

2. Terms of Service

By accessing and using https://optimallivingph.com, you accept and agree to be bound by the terms and provisions of this agreement.

A. Acceptance of Terms

When using this Website’s particular services, you shall be subject to any posted guidelines or rules applicable to such services. If you do not agree to abide by the above, please do not use this service.

B. Health & Wellness Disclaimer

All content provided on this Website is for educational and lifestyle purposes only.

 

  • Not Medical Advice: We are not doctors. The information provided is not intended to be a substitute for professional medical advice, diagnosis, or treatment.

  • Consult Your Doctor: Always seek the advice of your physician regarding any medical condition. Never disregard professional medical advice because of something you have read on this Website.

 

C. Third-Party Links & Services

This Website may contain links to third-party websites (such as external payment providers or logistics partners). We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites.

D. Intellectual Property

The Website and its original content are owned by RedShack Digitals and are protected by international copyright laws. You may not reproduce or distribute this content without express written permission.

E. Limitation of Liability

In no event shall RedShack Digitals be liable for any indirect, incidental, or consequential damages resulting from your access to or use of the Website.

F. Governing Law

These Terms shall be governed by the laws of the Philippines. Any disputes shall be resolved in the courts of Cavite, Philippines.

3. Refund Policy

 

Eligibility

We accept refund/return requests only if the item received is defective, damaged, or incorrect.

Timeframe

Requests must be made within 7 days of delivery.

Non-Refundable

Items We do not accept returns for opened/used products (due to hygiene reasons), change of mind, or items purchased from unauthorized sellers.

Processing

Refunds are processed via the original payment method or bank transfer/GCash. Refunds will be coordinated directly with our support team.

4. Disclaimer

 

Not Medical Advice

We are not doctors. All content on this website is for informational purposes only.

Product Use

Products featured (e.g., Mama Bear Nerve Relief Lotion, QuitStick) are intended for wellness support and are not marketed as cures or treatments for any specific medical condition.

Individual Results

Individual results may vary based on user consistency and body type.

5. Contact Us

For questions regarding these policies, please contact RedShack Digitals: